Chicago, Illinois

Descripción del puesto/tareas:

We are a global leader in transportation and logistics. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, our company calls at 500 ports on 250+ trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually.


  • Coordinates the issuance of the Electronic Manifest Corrector with agency at port of load.
  • Coordinates with equipment department, terminal stevedores, vessel operations, to ensure that the equipment needed by the client is properly prepared and available at time of shipping/loading.
  • Assists with the daily operations of the company, to gain hands-on shipping experience.
  • Provides timely and accurate response to inquiries, following corporate guidelines.
  • Generates potential solutions to issues. Ensures that appropriate actions are taken to resolve problems and concerns or further escalates unique or complex customer issues to the appropriate internal department for resolution when necessary.
  • Maintains updated records of customers & vendors interactions in our systems
  • Participates in frequent coaching conversations with the manager of the department.
  • Reviews training outline with the department manager to ensure optimum training opportunities.
  • Actively participates in trainee development meetings; leads designated discussion groups and shares learning experiences with other trainees.
  • Maintains a good level of knowledge of the tools & systems used by the department (e.g. Microsoft Dynamics 365 Customer Service) and of the workflows and procedures for the geographies under scope.
  • Performs other duties as required.


  • Degree or professional certificate from a foreign post-secondary academic institution
  • At least one year work experience in your occupational field outside the U.S. or five years of related work experience outside the U.S.
  • Must have advanced, upper-intermediate level or higher in English language skills and intermediate/B2 level on proof of English forms.
  • Advanced Microsoft Excel skills in how to generate reports and build macros
  • Strong attention to detail
  • Collaborates with colleagues from the same department or from other departments.
  • Organized, efficient, and able to manage time effectively
  • Strong customer service mindset, focused, and responsive
  • Ability to work under tight deadlines.
  • Adaptability
  • Knowledge of MS Excel with the ability to learn new software


Esta es la oportunidad de trabajar en una de las mayores empresas de transporte y logística del mundo, presente en mas de 150 países. Adquirirás nuevos conocimientos que mejorarán tu curriculum y te abrirán nuevas puertas en tu futuro profesional.

Además… ¡SUELDAZO DE 3750$ AL MES! Vivirás en una de las ciudades más bonitas de Estados Unidos donde podrás pasar un año haciendo prácticas en este sector, ¡estas son tu mejor opción!

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